ETS Staffing

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Customer Service Representative | $22-$25/Hour

Job ID: 137429

$22-$25/Hour, Monday-Friday

Our client is an Albany-based manufacturer that produces ceramic components for a wide variety of industrial markets worldwide. They are looking for a Customer Service Representative to join their growing team in Menands, NY! 

Your day-to-day as a Customer Service Representative:

  • Utilize system to fulfill inbound and outbound orders
  • Prepare and process regular reports on a daily basis
  • Facilitate high quality and positive interactions with customers, solving any issues that may arise
  • Monitor customer records and planning in CRM software
  • Ensure all customer needs are met

Your skills and experience:

  • Two-year degree in business-related field
  • Three years of previous experience in a manufacturing office environment
  • Tech-savvy, proficient in Microsoft Suite and Salesforce CRM
  • Detail-oriented
  • An excellent communicator – you take care in articulating your own thought process  

For immediate consideration for the Customer Service Representative role, contact Ryan (518.212.7105) at ETS today. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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