Meet the Staff

Hope Coryer – President/CEO

“I have the best job in the world – matching client needs with quality, qualified individuals continues to be fun, all while serving the common good”

Hope started ETS in 1982 when she moved to Plattsburgh and needed a job. She started her job search by looking for a local staffing agency, but quickly learned that there wasn’t one. ETS was born in the basement of her home and has been growing ever since. Hope boldly went where no woman had gone before in this region and pushed her way into the “old-boy’s” network – even becoming one of the first women Rotarians. These days she sits on many boards and has become a strong advocate for local business growth. As a result of her perseverance and hard work, ETS is now known as the premiere staffing agency in the region and is a well respected member of the business community. In her precious free time Hope loves to cook, garden, read, and spend time with her family.

Debbie Cleary – Director of Operations

“Managing a staffing firm takes attention to detail. Every placement counts – the pay rate, bill rate and associated costs are all critical to our success. Effectively managing these is my focus at ETS”

Debbie has been a part of the ETS team since 2001 when she moved back to the Plattsburgh area to join the family business after a stint in Seattle, Washington. Debbie takes care of the finances, computers, and everything “back-office”. Although Debbie was schooled in electrical engineering, since joining ETS, she has discovered a love for balance sheets and income statements. Known as the office tightwad, she has taught the ETS team the value of a buck, or at least the value of a paperclip. In addition to the office recycling program, Debbie loves hiking, road biking, rock climbing, and all activities that get her outside.

David Coryer – Director of Sales and Recruiting

“Strong business relations, superior customer service and attention to detail across all our lines of business are the keys to our success”

David joined the family business in 2004 after working in the staffing industry in both Denver and Chicago. As Director of Sales and Recruiting, David splits his time between growing client base, managing sales team, and performing key permanent placement searches. He has been instrumental in spreading the ETS message of Face-to-Face Solutions to both established clients and new businesses. David winds down from his busy days by focusing on his growing family.

Phyllis Clookey – Payroll Supervisor

“On each and every Thursday, I’m the most popular employee at ETS…payday!”

Phyllis Joined the ETS team in 2002 as an administrative assistant. Her attention to detail and loyalty to ETS catapulted her to the top of the payroll department. She is an indispensible ETS team member. Phyllis is a payroll authority, workers comp guru, disability master, and unemployment expert. When she’s not studying New York state unemployment laws she can be found outside running, hiking, or cheering her daughters on in one of their many sports activities.

Del Rock – Temporary Services Supervisor

“I love finding jobs for those people who most need the help. I get picked on from time to time for my bleeding heart…but my passion is just that – giving people second chances”

Del has been with the ETS team since 1988 and besides Hope, she has been with the company longer than any other employee. Del has seen and done it all in the staffing industry and she could probably write a book about it. Del and Hope have been through a lot together and she remains a loyal member of the ETS family through thick and thin. You could say she is the ROCK we have all come to rely on. It is widely though that by the time Del retires every man, woman, and child in upstate New York will owe their job to her. After a hard day of placing candidates, Del enjoys gardening, bird watching, bowling, and spending time with her family.

Cynthia Lathrem – Recruiter

“Working with key accounts and watching them thrive under my direction is what I do best. Matching individuals to clients is the challenge that I find most rewarding”

For more than a decade, Cyndie has been a key member of the ETS Team. After a stint in bookkeeping, she found her true niche on the recruiting side of the business. Being a social person, Cyndie always has the lowdown on the who’s who in Plattsburgh. She seems to know everyone and loves to get the scoop in the business world as to who’s hiring, who’s firing, and who might be a good candidate for ETS. Cyndie enjoys traveling, as evidences by her negative balance in her vacation bank, year after year. She also enjoys staying fit on her bike and by running.

Malaysia McCloud – Recruiter

“Working at ETS has provided me a unique opportunity to leverage what comes most naturally; my personality and desire to help people – whether they be clients or candidates”

Malaysia joined ETS by way of a most unique set of circumstances. While reuniting with her father brought her to Plattsburgh, a family friend called ETS vowing to help her find employment. Hailing from Spain with a British accent, David heard that voice and knew he had found his next employee. After just a short time on board, Malaysia’s talents have helped her earn her spot on the team; she’s hard working, charming, and has loads of common sense. Malaysia enjoys spending her free time with her young son exploring what the North Country has to offer.

Claire Goineau – Administrative Assistant

Claire has been with ETS since the 1990s. She was first a temp for Empire State Development and after that she was temped at PARC as their first employee. After various other temporary positions she started at ETS as an “in-house” employee. Among many other things, Claire takes the minutes at our weekly staff meetings and she tries her best to keep us on task. In fact she uses her keen knowledge of the cryptic language of short hand to take minutes at meetings all over the North Country. Claire is a member of the Plattsburgh “Inner Circle” and always has the inside scoop, not that she’ll share that information until she’s sure its public knowledge. We at ETS know she’s full of secrets and inside information but know its futile to try and get her to spill the beans! She has given so much good advice over the years, ETS would not be the company it is today without her. In her free time, Claire loves to travel, visit with her children, and grandchildren. Every once in a while you can find her at Anthony’s enjoying a lovely dinner or cocktail with some of her many, many friends.